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Keeping In Touch

We'd love to keep you posted with our news, activities and how you can help support the Argyll and Sutherland Highlanders Museum. We'll never sell or swap your details with anybody else. You are free to change your mind at anytime. Please indicate how you would like to hear from us by using the tick boxes below

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This Privacy Notice tells you what to expect when you provide information to The Argyll and Sutherland Highlanders Museum Trust.

The Argyll and Sutherland Highlanders Museum Trust, The Argyll and Sutherland Highlanders Regimental Trust and The Argyll and Sutherland Highlanders Shop Limited share some systems so this privacy notice also covers all three organisations.

We want you to be confident with the way we handle your personal information and with our commitment to protect and respect your privacy.

This Privacy Policy explains:

What information we collect about you
What we do with your personal information
How we process your personal data
Who we might share your information with
Your rights
How we store your information
How to get in touch

Who we are

The Argyll and Sutherland Highlanders Museum Trust is registered as a Scottish Charity, and our registration number is: SC042084.

We are registered as a data controller and our Data Protection registration number is ZA72035. This means the organisation decides how your personal data is processed and for what purposes.

The Argyll and Sutherland Highlanders Regimental Trust is registered as a Scottish charity (number SC001953) and The Argyll and Sutherland Highlanders Shop Limited company number is SC169435.

What is Personal Data?

Personal data relates to information about a living individual who can be identified from that data e.g. name, address, email, phone number, date of birth.

From 25 May 2018, the processing of personal data is governed by the General Data Protection Regulation (GDPR). This replaces the Data Protection Act 1998 and gives you more rights and protection about how your personal data is used by us. Further details about GDPR can be found here: https://www.eugdpr.org/eugdpr.org.html

Any electronic communications will be made in accordance with the Privacy and Electronic Communications Regulations.

What information do we collect about you?

Personal information we collect may include:

your name
postal address, email and phone number
family and partner details, relationships to other donors and/or Guardians
bank information
gift aid details

We will also collect and hold information about any contact you have with us, and may consist of:

Event registration/attendance
Online retail purchases
Contact preferences
Gift information
Gift aid status
Donor status
Employment information and professional activities
Details of correspondence sent to you or received from you
Where relevant, selected media coverage
Any other information provided by yourself

What we do with your personal information

Depending on your relationship with us, and the preferences you have indicated, the data we hold may be used by us for the following purposes:

To fulfil your requests – such as Guardian membership applications, research enquiries, participation in campaigns and events, and provision of information
To process your sales transactions, donations, or other payments and verify financial transactions that you complete (such as Direct Debit processing and gift aid applications)
To handle orders, deliver products and communicate with you about orders
To inform you of news, events, or activities. These may include exhibitions, events, and retail offers
To provide information on our fundraising operations, including occasional targeted requests to consider giving financial support to The Argyll and Sutherland Highlanders Museum Trust or to ask you to consider supporting us in other ways
To record any contact we have with you and ensure your details are accurate
To help us understand our visitors and donors we may combine information that you volunteer to us with information from publicly available resources to give an insight into your philanthropic interests or ability to support the Museum
To prevent or detect fraud or abuses of our websites and services, as well as enable third parties to carry out technical, logistical or other functions on our behalf
To manage our employees and volunteers
To maintain our own accounts and records (including the processing of gift aid applications)
To monitor the effectiveness of our communications with you. This may include email tracking, which records when an e-newsletter from us is opened. This helps us determine how people use our websites.

How we process your personal data

We keep personal data up to date; we store and destroy it securely. We do not collect or retain excessive amounts of data; we protect personal data from loss, misuse, unauthorised access and disclosure, whilst ensuring that appropriate technical measures are in place to protect personal data.

The legal basis used by us for processing your personal data

For retail and hospitality services, we use Contract as the basis
For the provision of expected services e.g. retail sales, servicing existing supporters (including invitations to events and news updates) we use Legitimate Interest
For new supporters we will obtain Consent (i.e. ask you to opt in to receiving communications)
For the process of fundraising where interest has already been expressed, Legitimate Interest is used for non-electronic communication, otherwise Consent is required, with the exception of corporate partnership contacts
For employees including volunteers we use the basis of “Legitimate Interest”

Who we might share your information with

We will never sell your data.

We do not disclose personal data to any third parties or external organisations other than data processors carrying out work on our behalf, such as processing payment transactions. Any such companies are acting as approved data processors for The Argyll and Sutherland Highlanders Museum Trust and we retain full responsibility for your personal data. Data processors will act only on our instructions.

We may share your personal data with such organisations, for example where you register to attend events. We will only share information when necessary.

We may share your personal data where required to do so for prevention of crime or for taxation purposes (for example, with the police, HMRC) or where otherwise required to do so by other regulators or by law (e.g. the Office of the Scottish Charity Regulator, Companies House).

Your rights

We want to ensure that you only receive communications that are of interest to you. If you want to cease receiving communications, change the way we contact you, or delete or correct your personal information, simply contact [email protected].

We want to ensure you remain in control of your personal data and that you understand your legal rights, which are:

The right to request a copy of your personal data which we hold about you
The right to request that we correct any personal data if it is found to be inaccurate or out of date
The right to request your personal data is erased subject to any statutory or legal requirements placed on the data controller. where it is no longer necessary to retain such data
The right to withdraw your consent to us processing your data at any time.
Where applicable, the right to data portability. This gives you the right to receive personal data you have provided to a controller in a structured, commonly used and machine readable format. It also gives you the right to request that a controller transmits this data directly to another controller.
The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing
The right to object to the processing of personal data. This right only applies where processing is based on Legitimate Interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics.
The right to lodge a complaint with the Information Commissioners Office.

There are some exceptions to the rights above and, although we will always try to respond to any instructions you may give us about our handling of your personal information, there may be legal situations where we are unable to meet your requirements in full.

If you would like further information on your rights or wish to exercise them, please contact our Data Protection Officer in writing at The Argyll and Sutherland Highlanders Museum Trust, Stirling Castle, Stirling FK8 1EH or by emailing [email protected]

Other websites

Our website contains links to other websites. This privacy policy only applies to www.argylls.co.uk and www.argyllsgiftshop.com so when you link to other websites you should read their own privacy policies.

How we store your information

Information is stored by us on computers located in the UK. We may also store information in paper files that are held in secured locations.

We place a great importance on the security of all personally identifiable information that we have under our control. We have security measures in place to protect against the loss, misuse and alteration of personal data under our control. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur while the data is under our control, we use our best efforts to try to prevent this.

We will keep your information only for as long as we need it to provide you with the goods, services or information you have required and to satisfy financial regulation requirements. We’ll use this data to manage your relationship with us, to inform our research or your marketing preferences, to comply with the law, or to ensure we do not communicate with people that have asked us not to. When we no longer need this information, we will always dispose of it securely, using specialist companies if necessary to do this work for us.

Changes to our privacy notice

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 30^th June 2021.

Contact details

Any questions you may have in relation to this privacy policy or how we use your personal data should be sent to our Data Protection Officer:

by email to [email protected]
or by writing to Data Protection Officer, The Argyll and Sutherland Highlanders Museum Trust, The Castle, Stirling FK8 1EH.

If you have a complaint that we are not able to resolve, you can also contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.

By submitting this form you are agreeing to our terms and conditions

Background:
This agreement applies as between you, the User of this Website and The Argyll and Sutherland Highlanders Museum, the owner(s) of this Website. Your agreement to comply with and be bound by Clauses 1, 2, 5 – 12 and 16 – 26 of these Terms and Conditions is deemed to occur upon your first use of the Website. Clauses 3, 4, and 13 – 15 apply only to the sale of Goods. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.
No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending an order confirmation email to you indicating that your order has been fulfilled and is on its way to you.
1. Definitions and Interpretation
In this Agreement the following terms shall have the following meanings:
“Account”
means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website;
“Carrier”
means any third party responsible for transporting purchased Goods from our Premises to customers;
“Content”
means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
“Goods”
means any products that The Argyll and Sutherland Highlanders Museum advertises and / or makes available for sale through this Website;
“Service”
means collectively any online facilities, tools, services or information that The Argyll and Sutherland Highlanders Museum makes available through the Website either now or in the future;
“Payment Information”
means any details required for the purchase of Goods from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;
“Premises”
Means Our place(s) of business located at The Castle, Stirling FK8 1EH;
“System”
means any online communications infrastructure that The Argyll and Sutherland Highlanders Museum makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
“User” / “Users”
means any third party that accesses the Website and is not employed by The Argyll and Sutherland Highlanders Museum and acting in the course of their employment;
“Website”
means the website that you are currently using (www.argylls.co.uk) and any sub-domains of this site (e.g. subdomain.<>) unless expressly excluded by their own terms and conditions;
“We/Us/Our”
means The Argyll and Sutherland Highlanders Museum, (a charity registered in Scotland under SC042084) of The Castle, Stirling FK8 1EH.
2. Age Restrictions
Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.
3. Business Customers
These Terms and Conditions also apply to customers buying Goods in the course of business.
4. International Customers
If Goods are being ordered from outside the United Kingdom, import duties and taxes may be incurred once your Goods reach their destination. We are not responsible for these charges and We undertake to make no calculations or estimates in this regard. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the Goods are being imported. Please be aware that Goods may be inspected on arrival at port for customs purposes and that We cannot guarantee that the packaging of your Goods will be free of signs of tampering. Please also be aware that United Kingdom consumer protection laws may not apply.
5. Intellectual Property
5.1 Subject to the exceptions in Clause 6 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of The Argyll and Sutherland Highlanders Museum, Our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and international intellectual property and other laws.
5.2 Subject to Clause 7 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given Our express written permission to do so.
6. Third Party Intellectual Property
6.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
6.2 Subject to Clause 7 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.
7. Fair Use of Intellectual Property
Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
8. Links to Other Websites
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of The Argyll and Sutherland Highlanders Museum, or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
9. Links to this Website
Those wishing to place a link to this Website on other sites may do so only to the home page of the site www.argylls.co.uk without Our prior permission. Deep linking (i.e. links to specific pages within the site) requires Our express written permission. To find out more please contact Us by email at [email protected]
10. Use of Communications Facilities
10.1 When using System on the Website you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed:
10.1.1 You must not use obscene or vulgar language;
10.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
10.1.3 You must not submit Content that is intended to promote or incite violence;
10.1.4 It is advised that submissions are made using the English language as We may be unable to respond to enquiries submitted in any other languages;
10.1.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
10.1.6 You must not impersonate other people, particularly employees and representatives of The Argyll and Sutherland Highlanders Museum, or Our affiliates; and
10.1.7 You must not use Our System for unauthorised mass-communication such as “spam” or “junk mail”.
10.2 You acknowledge that The Argyll and Sutherland Highlanders Museum, reserves the right to monitor any and all communications made to Us or using Our System.
10.3 You acknowledge that The Argyll and Sutherland Highlanders Museum, may retain copies of any and all communications made to Us or using Our System.
10.4 You acknowledge that any information you send to Us through Our System may be modified by Us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon Our use of such information must be communicated to Us in advance and We reserve the right to reject such terms and associated information.
11. Accounts
11.1 In order to purchase Goods on this Website and to use certain other parts of the System, you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Website as We may not require Payment Information until you wish to make a purchase. By continuing to use this Website you represent and warrant that:
11.1.1 all information you submit is accurate and truthful;
11.1.2 you have permission to submit Payment Information where permission may be required; and
11.1.3 you will keep this information accurate and up-to-date.
Your creation of an Account is further affirmation of your representation and warranty.
11.2 It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
11.3 If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately to suspend your Account and cancel any unauthorised purchases that may be pending. Please be aware that purchases can only be cancelled until they are dispatched. In the event that an unauthorised purchase is dispatched prior to your notifying Us of the unauthorised nature of the purchase, please contact your bank or payment card provider and alert the Police.
11.4 When choosing your username you are required to adhere to the terms set out above in Clause 10. Any failure to do so could result in the suspension and/or deletion of your Account.
12. Termination and Cancellation of Accounts
12.1 Either The Argyll and Sutherland Highlanders Museum, or you may terminate your Account. If We terminate your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, We reserve the right to terminate without giving reasons.
12.2 If We terminate your Account, any current or pending purchases on your Account will be cancelled and will not be dispatched.
12.3 We reserve the right to cancel purchases without stating reasons, for any reason prior to processing payment and dispatch.
12.4 If purchases are cancelled for any reason prior to dispatch you will be refunded any sums paid in relation to those purchases within 14 calendar days.
12.5 If you terminate your Account, any non-dispatched purchases will be cancelled and you will be refunded any monies paid in relation to those purchases within 14 calendar days.
13. Goods, Pricing and Availability
13.1 Whilst every reasonable effort has been made to ensure that all graphical representations and descriptions of Goods available from Us correspond to the actual Goods, We are not responsible for variations from such descriptions. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to minor variations of the correct Goods, not different Goods altogether. Please refer to Clause 15.1 for incorrect Goods.
13.2 Where appropriate, you may be required to select the required size, model, colour, number, date & time, or other features of the Goods that you are purchasing.
13.3 We neither represent nor warrant that Goods will be available. Stock indications are not provided on the Website.
13.4 All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.
13.5 In the event that prices are changed during the period between an order being placed for Goods and Us processing that order and taking payment, we may be unable to supply the item/s, in which case any monies paid in relation to that purchase will be refunded within 14 calendar days;
13.6 Unless otherwise indicated, all prices on the Website include VAT. The Argyll and Sutherland Highlanders Museum’s VAT number is 273511220.

14. Orders and Delivery
14.1 No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acceptance is indicated by Us sending to you an order confirmation email. Only once We have sent you an order confirmation email will there be a binding contract between The Argyll and Sutherland Highlanders Museum, and you.
14.2 Order confirmations under sub-Clause 14.1 shall contain the following information:
14.2.1 Confirmation of the Goods ordered including full details of the main characteristics of those Goods;
14.2.2 Fully itemised pricing for the Goods ordered including, where appropriate, taxes, delivery and other additional charges;
14.2.3 Estimated delivery date(s) and time(s);
14.3 [Order confirmations shall also be enclosed on paper with your Goods.]
14.4 If We, for any reason, do not accept your order, no payment shall be taken under normal circumstances. In any event, any sums paid by you in relation to that order will be refunded within 14 calendar days.
14.5 All Goods purchased by you will be delivered within 30 calendar days of Our order confirmation unless otherwise agreed.
14.6 The risk in the Goods shall remain with Us until they come into your physical possession.
15. Returns Policy
The Argyll and Sutherland Highlanders Museum, aims to always provide high quality Goods that are fault free and undamaged. On occasion however, Goods may need to be returned. Returns are governed by these Terms and Conditions.
15.1 If you receive Goods which do not match those that you ordered, you should contact Us within 14 calendar days to arrange collection and return. You will be given the option to have the Goods replaced with those ordered (if available) or to be refunded through the payment method used by you when purchasing the Goods. Replacements will be issued upon Our receipt of the returned Goods. We are fully responsible for paying shipment costs. Goods must be returned in their original condition with all packaging and documentation. The packaging does not need to be unopened. Refunds will be issued within 14 days of our receipt of the returned goods and in any event no later than 30 calendar days after receipt of the returned Goods and will include standard delivery charges. We regret that additional costs such as express delivery and gift-wrapping cannot be refunded.
15.2 If Goods are damaged in transit and the damage is apparent on delivery, you should sign any applicable delivery note to the effect that the Goods have been damaged. To return the damaged Goods, please [contact Us within 14 calendar days to arrange collection and return. We are fully responsible for paying shipment costs. You will be given the option to have the Goods replaced or to be refunded through the payment method used by you when purchasing the Goods. Replacements will be issued upon Our receipt of the returned Goods. Refunds will be issued no later than 30 calendar days after receipt of the returned Goods and will include standard delivery charges. We regret that additional costs such as express delivery and gift-wrapping cannot be refunded.
15.3 If any Goods you have purchased have faults when they are delivered to you, you should contact Us within 14 calendar days to arrange collection and return. You will be given the option to have the Goods replaced or to be refunded through the payment method used by you when purchasing the Goods. We are fully responsible for paying shipment costs. Replacements will be issued upon Our receipt of the returned Goods. Refunds will be issued within 14 days and in any event no later than 30 calendar days after receipt of the returned Goods and will include standard delivery charges. We regret that additional costs such as express delivery and gift-wrapping cannot be refunded.
15.4 If any Goods you have purchased develop faults within 21 calendar days of delivery, you may be entitled to a replacement but not a refund. In order to arrange for such a replacement you should contact Us within the 21 calendar day period to arrange collection and return. We will assess the Goods and alleged faults upon receipt and if We conclude (at Our sole discretion, acting reasonably and in good faith) determine that the fault is not a result of mistreatment by you (deliberate, negligent or otherwise), We will issue replacement Goods at no additional cost to you.
15.5 If any Goods develop faults beyond 21 calendar days from delivery but within their warranty period, you are entitled to a repair or replacement under the terms of that warranty. The Argyll and Sutherland Highlanders Museum, is not a party to such warranties and you must therefore contact the manufacturer of the Goods directly.
15.6 If you are a consumer based within the European Union, you have a statutory right to a “cooling off” period. This period begins once your order is complete and ends 14 calendar days after the Goods have been delivered to you. If the Goods are delivered to you in instalments, the 14 calendar day period begins on the day that you receive the final instalment. If you change your mind about the goods within this period, please inform Us within 14 calendar days of receipt. Goods must be returned to Us within 14 calendar days of the day on which you inform Us that you wish to return the Goods. You are responsible for paying return shipment costs if Goods are returned for this reason. Refunds will be issued no later than 14 calendar days after you inform Us that you wish to cancel under this provision and will include standard delivery charges. We regret that additional costs such as express delivery and gift-wrapping cannot be refunded.
15.7 The Argyll and Sutherland Highlanders Museum, may not be able to accept returns under the cooling off period of the following types of Goods and/or taking into account the following circumstances:
15.7.1 Goods made to your specifications or that have been personalised;
15.7.2 Goods which are liable to deteriorate or expire rapidly;
15.7.3 Goods which are sealed for health or hygiene reasons that have been unsealed after delivery;
15.7.4 Goods which are, after delivery, according to their nature, inseparably mixed with other items;
15.7.5 Goods consisting of audio or video recordings or computer software (including games) in sealed packaging where the seal has been broken after delivery.
15.7.6 Any use or enjoyment that you may have already had out of the Goods beyond handling them to the extent necessary to establish the nature, characteristics and functioning of them (such as you would, for example, handle a display item in a shop). Please note that opening packaging does not prevent you from returning Goods unless the Goods fall under sub-Clauses 15.7.3 or 15.7.5 and in any event does not include the opening of delivery packaging, only the packaging of the product itself.
16. Privacy
16.1 Use of the Website is also governed by Our Privacy Policy which is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above.
16.2 The Website places cookies onto your computer or device to help us provide you with a better browsing experience. By accepting these Terms and Conditions, you are giving consent to The Argyll and Sutherland Highlanders Museum, to place cookies on your computer or device. Please read the information contained in the Privacy Policy prior to acceptance.
16.3 If you wish to opt-out of Our placing cookies onto your computer or device, please adjust your internet browser’s settings to restrict cookies as detailed in your internet browser’s help menu. You may also wish to delete cookies which have already been placed. For instructions on how to do this, please consult your internet browser’s help menu.
17. How We Use Your Personal Information (Data Protection)
17.1 All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.
17.2 We may use your personal information to:
17.2.1 Provide Our Goods and services to you;
17.2.2 Process your payment for the Goods; and
17.2.3 Inform you of new products and services available from Us. You may request that We stop sending you this information at any time.
17.3 In certain circumstances (if, for example, you wish to purchase Goods on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 1998 and should use and hold your personal information accordingly.
17.4 We will not pass on your personal information to any other third parties without first obtaining your express permission.
18. Disclaimers
18.1 We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of Our services.
18.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
18.3 No part of this Website is intended to constitute a contractual offer capable of acceptance.
18.4 Whilst We use all reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.
19. Changes to the Service and these Terms and Conditions
We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions pertaining to the sale of Goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
20. Availability of the Website
20.1 The Website and any Service provided therein is provided “as is” and on an “as available” basis. We give no warranty that the Website or any Service will be free of defects and / or faults. To the maximum extent permitted by the law We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
20.2 We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
21. Limitation of Liability
21.1 To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and its Content at your own risk.
21.2 Nothing in these Terms and Conditions excludes or restricts The Argyll and Sutherland Highlanders Museum’s liability for death or personal injury resulting from any negligence or fraud on the part of The Argyll and Sutherland Highlanders Museum.
21.3 Nothing in these Terms and Conditions excludes or restricts The Argyll and Sutherland Highlanders Museum’s liability for any direct or indirect loss or damage arising out of the incorrect delivery of Goods or out of reliance on incorrect information included on the Website.
21.4 In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.
22. No Waiver
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
23. Previous Terms and Conditions
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
24. Third Party Rights
Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and The Argyll and Sutherland Highlanders Museum.
25. Communications
25.1 All notices / communications shall be given to Us either by post to Our Premises (see address above) or by email to [email protected] Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
25.2 We may from time to time, if you opt to receive it, send you information about Our products and/or services. If you do not wish to receive such information, please click on the unsubscribe link in the email which you receive from us.
26. Law and Jurisdiction
These Terms and Conditions and the relationship between you and The Argyll and Sutherland Highlanders Museum shall be governed by and construed in accordance with the Law of Scotland and The Argyll and Sutherland Highlanders Museum and you agree to submit to the exclusive jurisdiction of the Courts of Scotland.